Table of Contents
Part 1 Market Overview
    1.1 Market Definition
    1.2 Market Development
        1.2.1 Current Situation
        1.2.2 Aspects of COVID-19 Impact
    1.3 By Type
                Table Type of Hotel Customer Relationship Management(CRM) Software
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019
    1.4 By Application
                Table Application of Hotel Customer Relationship Management(CRM) Software
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019
    1.5 By Region
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Region in 2019
                Figure Asia Hotel Customer Relationship Management(CRM) Software Market Share by Region in 2019
Part 2 Key Companies
    2.1 Salesforce.com
        2.1.1 Company Profile
                Table Salesforce.com Overview List
        2.1.2 Products & Services Overview
        2.1.3 Sales Data List
                Table Hotel Customer Relationship Management(CRM) Software Business Operation of Salesforce.com (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
    2.2 HubSpot CRM
    2.3 Infusionsoft
    2.4 Results CRM
    2.5 ProsperWorks CRM
    2.6 NetSuite
    2.7 Zendesk Sell
    2.8 Less Annoying CRM
    2.9 Claritysoft
    2.10 Freshdesk
    2.11 Hatchbuck
    2.12 KIZEN
    2.13 Pipeliner CRM
    2.14 Really Simple Systems
    2.15 Supportbench
Part 3 Global Market Status and Future Forecast
    3.1 Global Market by Region
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Region, 2015-2019 (Million USD)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Region in 2019 (Million USD)
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Region, 2015-2019 (Volume)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Region in 2019 (Volume)
                Table Price List by Region, 2015-2019
    3.2 Global Market by Company
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Company, 2015-2019 (Million USD)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Company in 2019 (Million USD)
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Company, 2015-2019 (Volume)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Company in 2019 (Volume)
                Table Price List by Company, 2015-2019
    3.3 Global Market by Type
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    3.4 Global Market by Application
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table Global Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    3.5 Global Market by Forecast
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Global Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 4 Asia-Pacific Market Status and Future Forecast
    4.1 Asia-Pacific Market by Type
                Table Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    4.2 Asia-Pacific Market by Application
                Table Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    4.3 Asia-Pacific Market by Geography
        4.3.1 China Market Status and Future Forecast
                Figure China Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure China Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure China Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure China Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        4.3.2 Southeast Asia Market Status and Future Forecast
                Figure Southeast Asia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Southeast Asia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Southeast Asia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Southeast Asia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        4.3.3 India Market Status and Future Forecast
                Figure India Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure India Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure India Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure India Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        4.3.4 Japan Market Status and Future Forecast
                Figure Japan Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Japan Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Japan Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Japan Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        4.3.5 Korea Market Status and Future Forecast
                Figure Korea Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Korea Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Korea Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Korea Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        4.3.6 Oceania Market Status and Future Forecast
                Figure Oceania Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Oceania Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Oceania Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Oceania Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
    4.4 Asia-Pacific Market by Forecast
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Asia-Pacific Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 5 Europe Market Status and Future Forecast
    5.1 Europe Market by Type
                Table Europe Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table Europe Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    5.2 Europe Market by Application
                Table Europe Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table Europe Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    5.3 Europe Market by Geography
        5.3.1 Germany Market Status and Future Forecast
                Figure Germany Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Germany Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Germany Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Germany Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.2 UK Market Status and Future Forecast
                Figure UK Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure UK Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure UK Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure UK Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.3 France Market Status and Future Forecast
                Figure France Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure France Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure France Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure France Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.4 Italy Market Status and Future Forecast
                Figure Italy Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Italy Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Italy Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Italy Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.5 Russia Market Status and Future Forecast
                Figure Russia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Russia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Russia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Russia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.6 Spain Market Status and Future Forecast
                Figure Spain Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Spain Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Spain Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Spain Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.6 Netherlands Market Status and Future Forecast
                Figure Netherlands Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Netherlands Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Netherlands Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Netherlands Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.7 Turkey Market Status and Future Forecast
                Figure Turkey Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Turkey Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Turkey Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Turkey Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        5.3.6 Switzerland Market Status and Future Forecast
                Figure Switzerland Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Switzerland Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Switzerland Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Switzerland Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
    5.4 Europe Market by Forecast
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Europe Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 6 North America Market Status and Future Forecast
    6.1 North America Market by Type
                Table North America Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table North America Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    6.2 North America Market by Application
                Table North America Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table North America Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    6.3 North America Market by Geography
        6.3.1 United States Market Status and Future Forecast
                Figure United States Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure United States Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure United States Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure United States Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        6.3.2 Canada Market Status and Future Forecast
                Figure Canada Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Canada Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Canada Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Canada Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        6.3.3 Mexico Market Status and Future Forecast
                Figure Mexico Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Mexico Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Mexico Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Mexico Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
    6.4 North America Market by Forecast
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure North America Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 7 South America Market Status and Future Forecast
    7.1 South America Market by Type
                Table South America Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table South America Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    7.2 South America Market by Application
                Table South America Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table South America Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    7.3 South America Market by Geography
        7.3.1 Brazil Market Status and Future Forecast
                Figure Brazil Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Brazil Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Brazil Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Brazil Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        7.3.2 Argentina Market Status and Future Forecast
                Figure Argentina Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Argentina Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Argentina Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Argentina Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        7.3.3 Columbia Market Status and Future Forecast
                Figure Columbia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Columbia Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Columbia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Columbia Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        7.3.4 Chile Market Status and Future Forecast
                Figure Chile Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Chile Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Chile Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Chile Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        7.3.5 Peru Market Status and Future Forecast
                Figure Peru Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure Peru Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure Peru Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Peru Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
    7.4 South America Market by Forecast
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure South America Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 8 Middle East & Africa Market Status and Future Forecast
    8.1 Middle East & Africa Market by Type
                Table Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Million USD)
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Million USD)
                Table Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market by Type, 2015-2019 (Volume)
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Share by Type in 2019 (Volume)
                Table Price List by Type, 2015-2019
    8.2 Middle East & Africa Market by Application
                Table Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Million USD)
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Million USD)
                Table Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market by Application, 2015-2019 (Volume)
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Share by Application in 2019 (Volume)
                Table Price List by Application, 2015-2019
    8.3 Middle East & Africa Market by Geography
        8.3.1 GCC Market Status and Future Forecast
                Figure GCC Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure GCC Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure GCC Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure GCC Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        8.3.2 North Africa Market Status and Future Forecast
                Figure North Africa Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure North Africa Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure North Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure North Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
        8.3.3 South Africa Market Status and Future Forecast
                Figure South Africa Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Million USD)
                Figure South Africa Hotel Customer Relationship Management(CRM) Software Market Market Status, 2015-2019  (Volume)
                Figure South Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure South Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
    8.4 Middle East & Africa Market by Forecast
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Million USD)
                Figure Middle East & Africa Hotel Customer Relationship Management(CRM) Software Market Forecast, 2020-2025 (Volume)
Part 9 Market Features
    9.1 Product Features
    9.2 Price Features
    9.3 Channel Features
    9.4 Purchasing Features
Part 10 Investment Opportunity
    10.1 Regional Investment Opportunity
    10.2 Industry Investment Opportunity
PART 11 Coronavirus Impact
    11.1 Impact on Industry Upstream
    11.2 Impact on Industry Downstream
    11.3 Impact on Industry Channels
    11.4 Impact on Industry Competition
    11.5 Impact on Industry Obtain Employment
Part 12 Conclusion